? © 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 3 Customer Case Study Global HR Firm Reaches Remote Clients with Web-Based Coaching BPI Group sees revenues soar, attributes third of 30 percent increase to web-based coaching. Challenge As one of the three largest human resources consulting firms in the world, the BPI Group built its reputation on providing high-touch, high-engagem

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