Case Study

Global Entertainment Leader Streamlines Devices for Seamless Workforce and Guest Experiences

Global Entertainment Leader Streamlines Devices for Seamless Workforce and Guest Experiences

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A global entertainment and hospitality company partnered with Insight to eliminate inefficiencies in managing Apple devices critical to employee and guest experiences. Manual workflows and fragmented leasing processes created delays and wasted time. Insight developed customized e-procurement portals, integrated Apple Financial Services, and delivered device lifecycle services, including inventory, kitting, and refresh management. The solution refreshed over 10,500 iPads and iPhones, streamlined processes, and saved 20–24 hours monthly across the business. With faster deployments, reduced downtime, and improved reporting, the company enhanced workforce productivity and guest satisfaction.

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