DESIGN • TRANSFORM • RUN Global electronics major transforms supply chain operations using Lean Digital SM GENERATING HIGH TECH IMPACT Case Study Client Global consumer electronics major Industry High tech Business need addressed • Inadequate visibility into manufacturing and fulfilment processes • Legacy systems unable to capture and utilize retailer point of sale (PoS) data, resulting in sub-optimal demand forecasting • Fragmented production, sales, and inventory (PSI) and promotional planning led to misalignment between inventory levels and campaigns Genpact solution • A Lean Digital SM approach, combining digital technologies, design thinking, and Lean management principles helped address the initial challenges, and subsequently drive real, value-generating transform

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