CASE STUDY Using predominantly paper-based, manual systems to manage documents, audits, CA/PA, supply chain and compliance, Whyte & Mackay were finding it increasingly difficult to keep up with their growing demands internally and externally. With a need to comply with standards such as ISO 9001, ISO 45001 (OHSAS 18001) and BRC, Whyte & Mackay needed a Quality Management System that would centralise documents, streamline processes and perform supplier appraisals and approvals. How has Q-Pulse helped Whyte & Mackay to control, centralise and streamline processes through the organisation? Ideagen’s Q-Pulse Quality Management System was implemented back in 2010 when Whyte & Mackay needed a system to manage and control all processes in a more efficient way than their current syste

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