Global Call Center Implements Visual for Better End-to-End Visibility
Global Call Center Implements Visual for Better End-to-End Visibility
4 PagesCase Study: Global Call Center Implements Visual for Better End-to-End Visibility Benefits Customer: Global Call Center for Extended Service Contract Providers Key Objective: Call Center Application Reliability Location: United States Click to View Challenge: Even with an experienced network team, the lack of true end-to-end visibility greatly increased fingerpointing and troubleshooting time among different teams – networking, s
