GLENTHORNE HIGH SCHOOL EXPOSING THE TRUTH ABOUT COSTS AND CONTRACTS Glenthorne High School used to operate in a condition that will be familiar to thousands of schools and businesses: although their quarterly print costs were high they were a long way from being a priority issue. The last thing they wanted to do was meet with ITQ to discuss them. It was fortunate they did - they are going to save £100,000. Nothing in the school’s existing print agreement was illegal; it was just totally unsuitable for the work they did. It took ITQ’s extensive consulting experience to highlight the numerous pitfalls in the contract. For example, instead of paying for the pages they printed the school bought a minimum volume allowance. But this only worked in the supplier’s favour. When the s

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