1 Fresche | Case Study | GlassHouse Systems Share: Challenge As GHS continued to grow its presence, especially in the US, it needed to expand its offerings and find new areas to deliver solutions in the IBM i market. At the same time, client situations and the business landscape continued to evolve, which required additional solutions to new client demands. Increasingly, GHS found that clients needed help at the application level, which was not historically part of its core expertise. Jeff Wilson said: “For the many customers who have IBM i applications developed in-house, we wanted a partner that can elevate our value through being able to manage and remediate issues that happen at the application level. [We wanted to] extend the value that we can bring to customers by add

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