CASE STUDY CASE STUDY Girard Toyota Leverages Atlantic Broadband Business Hosted Voice Solution to Increase Customer Satisfaction While Decreasing Costs Girard Toyota is one of nine dealerships that make up the Antonino Auto Group. Located in New London, Connecticut, Girard Toyota has been in business since 1957 selling new and previously owned cars. For over 50 years, they have served literally thousands of customers throughout the greater New London area. Girard Toyota has become a mainstay in the community. They attribute their longevity to the exceptional customer service they provide throughout the organization. The great care and pride they take in servicing their customers has led to generations of faithful clientele. ABOUT GIRARD TOYOTA Challenge: To maintain the quality

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