This case study describes how Giftnix, an online eGift card retailer, used Telesign’s digital identity solutions to combat fraud and enhance customer verification. Facing rising fraud from stolen credit cards and synthetic identities, Giftnix implemented Telesign’s Intelligence and SMS Verify products. These tools analyze phone number risk using machine learning, enabling real-time fraud detection and instant identity validation. The solution reduced credit card chargebacks, improved global SMS delivery, and enhanced customer trust. With Telesign, Giftnix now verifies users in milliseconds, delivers eGifts faster, and maintains secure, frictionless transactions worldwide.

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