Case Study

Gexel Telecom International

Gexel Telecom International

Pages 1 Pages

Case Study 1 Company Name: Gexel Telecom International; www.gexel.com Location: Montreal, Canada Customer business issues: Gexel Telecom’s problem was related to their in-house application that was developed based on their simple needs at the time. Their client base evolved in a mater of months thus deciding to keep their focus on call center services and not developing call center applications. They required IVR with outbound ble

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