Getting your enterprise ready: A roadmap to digital empowerment2 Is it an efficient operating model? Reliable connectivity? Today’s most innovative organizations understand that readiness is not determined by any one thing at any one time. All teams need tools that allow them to innovate freely. They need sophisticated defenses that neutralize threats before they become serious. Sensors and software should not only collect and analyze data, but help forecast and operationalize decision-making. Customer ser- vice needs to be frictionless, memorable and secure—over and over again. Readiness is fluid, and creating it is a project that far-sighted enterprises never finish. They do, however, start somewhere. What makes a business ready for the future?3 In this paper you will learn...

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