JAPAN EXTERNAL TRADE ORGANIZATION www.jetro.org Past JETRO Client Gemba Research *present: Kaizen Institute USA April 2007 — Gemba Research helps companies in a number of industries improve their business processes by implementing elements of the Toyota Production System. We interviewed Bradley Anthony Schmidt, managing partner for Gemba Research, who took a look back on establishing his company in the country he calls the “Mecca of Efficien

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