The objectives: better performance and greater independence When the agreements with the manufacturer of the existing PBX at their site in Peine near Hanover were due to expire, Fitesa Germany had no plans to renew them, as the solution had proved expensive and inflexible. The PBX also lacked several features offered by more up-to-date systems. As well as replacing the old technology and reducing operating costs, the next PBX would therefo

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