Case Study
Full control and major cost savings of IT at the Swedish Social Insurance Agency
The Swedish Social Insurance Agency, Försäkringskassan, is responsible for a significant part of the public social security systems in Sweden. The agency evaluates and decides about 40 different benefits and compensations. It is also the authority for paying the public Swedish Pensions Agency, handling around 470 billions Swedish crowns (70 billion dollars) every year. 13 400 employees work at the agency head office, IT department and in cust