A major offshore oil company partnered with Capgemini to consolidate its vendor landscape and enhance efficiency amid a global economic downturn. Using ADMnext for SAP Solutions, Capgemini implemented a global SAP ERP system, improving incident, problem, change, and release management. This partnership resulted in a 25% reduction in ticket backlog, a 51% improvement in ticket resolution efficiency, and a 20% reduction in incident backlogs. Additionally, the company achieved 100% accurate financial closures within two days for eight consecutive quarters. The collaboration enhanced operational performance, reduced costs, and positioned the company for continued growth.

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