A French multinational energy and utilities company partnered with Capgemini to optimize its SAP applications, processes, and resource allocation, aiming to eliminate redundancies and generate cost savings. Capgemini implemented a comprehensive SAP service center maintenance solution, including the transformation of 43 SAP applications and setting up Centers of Excellence and Applied Innovation Exchanges. Key results included a 25% faster time-to-market, 10% average savings on Total Cost of Operations, 15% improvement in incident turnaround time, and a 30% reduction in effort estimation time. Automation efforts also improved payroll processes, reduced legal costs, and optimized business satisfaction.

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