Fred. Olsen safeguards customer service levels with automated data backup Customer Case Study | October 2010 Industry: Travel/Cruise Company: Fred. Olsen Employees: approximately 2,000 CLIENT PROFILE BUSINESS Fred. Olsen is a group of companies owned by the Olsen family. Its main UK-based businesses are focused on renewable energy, cruises and travel. CHALLENGE From serving meals in the ship restaurants to taking new cruise bookings, the

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