Franciscan Missionaries of Our Lady Health System uses business analytics in Tivoli to cut diagnosis of infrastructure services issues from hours to m
Franciscan Missionaries of Our Lady Health System uses business analytics in Tivoli to cut diagnosis of infrastructure services issues from hours to m
2 Pageswww.mainline.com | 866.490.MAIN (6246) CASE STUDY: Franciscan Missionaries of Our Lady Health System uses business analytics in Tivoli to cut diagnosis of infrastructure services issues from hours to minutes Customer: Franciscan Missionaries of Our Lady Health System Headquarters: Baton Rouge, Louisiana Employees: 9,600+ THE BUSINESS CHALLENGE When a patient is rushed into a hospital emergency room with an unknown illness, doctors don’t have much time to think. They rely on advanced diagnostic tools to get to the source of the patient’s ailment quickly, so they can apply appropriate remedies. Likewise, when there’s a glitch in a hospital’s clinical or business-critical technology applications, all eyes are on IT. And, like the doctors in ER, the IT staff needs information at t
