THE CHALLENGE At Franciscan Health Michigan City, many staff members from several departments need to be notified during code STEMIs for heart attacks. Before finding a solution to improve the process, emergency department unit clerks at Franciscan Health Michigan City were required to page each department individually. Since it wasn’t possible to determine whether a page was delivered, the unit clerk would often have to find staff members with follow-up pages or phones calls. The manual process slowed notification and response times. THE SOLUTION The Franciscan Alliance health system is very diligent about evaluating technology solutions before making a purchase. The organization’s Crown Point facility was already successfully using Spok e.Notify for emergency notification and inc

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