CUSTOMER SPOTLIGHT THE CUSTOMER To improve outcomes for its high-risk population, a regional health plan located in Louisiana created a “continuously learning” healthcare program with its physician practices to share more data and coordinate care. The program kicked off in 2013 to support value-based care transformation and currently includes more than 364,000 members and 1200+ providers in Louisiana. THE CHALLENGE For their value-based care initiative to be successful, the customer knew its participating practices and providers needed access to actionable and reliable clinical information at the point of care to understand the unique challenges within its chronic disease population.

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