DATAVAIL DATABASE SERVICES CASE STUDY Fortune 500 Retail Company – “Datavail has helped us improve DBA quality of life.” Introduction This case study of a Fortune 500 retail company is based on a September 2018 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail has provided us with the 24/7 coverage we needed. Datavail has helped us improve the quality of life for onshore DBAs.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Lower costs Provide better coverage of their databases (i.e. 24×7, weekends/ho

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