A Fortune 100 health insurer managing thousands of devices monthly partnered with Insight to modernize its device lifecycle and refocus on core business. After outgrowing its in-house facility, the company transitioned all device operations to Insight under a five-year SLA. Insight provided imaging, break-fix, mobility support, automation, and integration, while also supporting Windows 10 migrations and telehealth expansions. During the pandemic, Insight rapidly deployed 20,000 tablets for virtual care and 8,000 laptops for mobility. The seamless shift saved time, improved efficiency, enabled quick-turn support, and ensured scalability across subsidiaries.

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