1 Hospital Central Services (HCSC) is a healthcare support services organization that provides laundry and linen services to healthcare organizations in the mid-Atlantic region, as well as offering group-purchasing programs and operating a regional, nonprofit community blood center. Economies of scale reduce the organization’s prices for these services, compared with what healthcare facilities would pay to handle the tasks themselves. To provide high-quality service at the lowest cost possible, HCSC operates out of 13 locations across Pennsylvania, New Jersey, and Maryland. Staff use handheld scanners to manage their inventories of scrubs and other goods. Scanner data from each location is automatically transmitted to a central database. “This solution is crucial to our operations

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