1 On lists of industries facing the highest risk of cyberattack, car dealerships do not typically appear at the top. That is an oversight, according to Shane Williams, director of IT for White Family Dealerships, which operates in 18 locations across Ohio, Wyoming, and South Dakota. “Car dealerships are a gold mine of customer information, so we need to follow security protocols similar to those that banks follow,” he says. “If we experienced a successful breach and had not done enough to prevent it, we would face substantial fines from the FCC [Federal Communications Commission]. It would also damage our brand.” White Family Dealerships is committed to securing customer information and to meeting requirements of both regulators and the auto manufacturers whose vehicles it sells.

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