Case Study
For some hospitals, especially smaller facilities or those located in rural communities, covering overnight call responsibilities can be a challenge.
For some hospitals, especially smaller facilities or those located in rural communities, covering overnight call responsibilities can be a challenge.
Case Study: Innovation in Hospital Medicine - APC Nocturnist Call Center Challenge For some hospitals, especially smaller facilities or those located in rural communities, covering overnight call responsibilities can be a challenge. Hiring a dedicated nocturnist may be cost prohibitive, yet requiring overnight call can lead to recruitment and retention challenges on the hospital medicine team. When daytime physicians are also on-call overnight they may be awakened multiple times to address medical issues large and small – even if there are only a small number of patients on the unit. Over time, this can lead to chronic fatigue, a disruption to the work/life balance, lower engagement and higher job dissatisfaction. Solution In partnership with a multi-hospital regional health sy