A German software manufacturer adopted KnowBe4 to combat rising phishing threats and establish a robust security culture. After discovering a 16.1% phishing susceptibility rate in baseline testing, the company launched monthly training and simulations. Within a year, the failure rate dropped to 1.7%, with over 50% of staff engaging in optional training. Integration with Microsoft Entra ID and use of features like Smart Groups and phishing template customization improved training efficiency. Employees embraced tools like the Phish Alert Button and Weak Password Test, contributing to better threat recognition and uncovering internal policy gaps.

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