“ “ I receive an email for every FMX work order that goes into the system, so I can expedite urgent requests. Before, I never knew where requests stood, so FMX now keeps me more informed. That gives me a sense of security. -BRAD COSENZA, COUNTY ADMINISTRATOR CHALLENGES BEFORE FMX: • Energy costs were high and an energy-saving system that included facilities management capabilities was needed. • There was no system in place to assign work orders, track progress of work, record completion of work, or determine the cost of repairs and maintenance. • County staff members submitted written work orders, which were thrown in a box and handed out to the maintenance crew to complete when they could. • There was no way for requesters to track work tickets so work orders were resubm

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