Faultless Linen is a healthcare linen-only laundry service provider with certified best practices to ensure safe and clean medical laundry services. Offering certifications such as Hygienically Clean, HLAC, Infection Control University, and Clean Green, Faultless Linen is a trusted leader in laundry services across the midwestern United States. Challenges Faultless Linen’s existing system (at their other locations) did not all staff to access the application remotely and many staff members found it difficult to use. Work orders included a mix of email, phone calls, and other manual methods, which created reactive work processes. The system was also ineffective in managing preventive maintenance initiatives, which the company sees as imperative to ensuring continuous operation a

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