Case Study

Flexibility In Customer Service

Flexibility In Customer Service

Pages 1 Pages

REQUIREMENT As a start-up in the technology sector, in addition to conveying a professional impression during customer contact on the phone, above all flexibility was important for aWATTar. The aim was to be able to redirect the hotline calls to any employee's telephone number in a flexible sequence. The company wanted to signal its local presence to its customers and at the same time implement a contact solution which is state of the art. atm

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