CASE STUDY Page 1 915-8066-01-6061 Rev A 26601 W. Agoura Road | Calabasas, CA 91302 USA | Tel + 1-818-871-1800 | www.ixiacom.com FIXING VIDEO DELIVERY DISRUPTIONS BEFORE THEY HAPPEN SERVICE QUALITY IS UP. HOME VISITS ARE DOWN. A large broadband internet, video, and telecommunications company has a long history of providing telephone, wireless, and video services to millions of homes and businesses throughout the United States. The company delivers broadcast and video-on- demand content over its fiber-to-the-premises service through a set-top box (STB). The company’s STBs are complex and cumbersome to update, making new features difficult and expensive to deliver. “New features require us to update every customer’s set-top box,” a company vice president told us. “

Join for free to read