FIRST SERVICE CREDIT UNION Leveraging Managed Security for More Vigilant Support Solution The credit union decided to work with CSI for managed security services; CSI manages the credit union’s firewall infrastructure – which includes 24x7 threat monitoring and mitigation – and assists with log management. Challenge First Service Credit Union was experiencing rapid growth, and its CIO realized the need for additional support to safeguard the credit union’s overall IT security posture. Result The credit union receives skilled expertise, and views CSI’s security consultants as a vigilant extension of its IT team; the CIO equates the impact of CSI’s work to that of more than four FTEs at the cost of less than one. “Working with CSI gives us access to resources we

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