Case Study
Financial Services Provider Banks on Desktop Support for Lower Costs and Better Performance
Case Study Capsule © 2017 CompuCom. All rights reserved. Financial Services Provider Banks on Desktop Support for Lower Costs and Better Performance This financial services provider, based in the Midwest, is among the nation’s largest, with assets exceeding $90 billion. Its member companies offer commercial and retail banking, investment management and consumer finance products and services in the United States and around the world. It serves customers through 13,600 employees at nearly 1,000 branch locations, plus a network of 1,300 ATMs. The bank is regularly recognized for its customer service and community involvement. Challenge The bank operates nearly 1,000 branches across a vast geography. To ensure the highest levels of employee productivity and customer servi