Case Study
Federos Helps open eir Connect with its Expanding Network
CASE STUDY: open eir BUSINESS NEED Headquartered in Ireland, open eir is the network and wholesale division of eir, the largest telecommunications provider in Ireland. Open eir (www.openeir.ie) provides communication services with open access to its nationwide fixed network, products and technical expertise. Approximately 400 staff work 24/7 to ensure the fiber network, which passes 1.6 million homes and businesses in cities, towns and villages across the country, works at a superior, consistent level. Previously, open eir operated under three different business functions: internet technology, fixed-telecommunications and mobile. Each utilized different systems, processes and people. A decision was made to evaluate its current software platforms. open eir concluded it needed