Federal Agency Leverages Technology Investment to Consolidate & Collaborate The Challenge: Federal agencies depend upon online collaboration technology to share the critical information needed to support and coordinate agency efforts across various branches and disparate affiliates nationwide. For a particular federal agency, effective collaboration was a major challenge. The agency’s collaboration portal was comprised of ninety-one affiliated Intranet sites, each created by a different organizational unit, with its own look and feel. With little cross-referencing and cross-linking between sites, the portal was completely decentralized, harboring numerous stovepipes of information. Without a common framework, agency employees struggled to obtain information, collaborat

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