Case Study
Faxton St. Luke’s Healthcare
Titles reflect positions at the time of our engagement. THE CHALLENGE Challenges in the overall economy and changes in healthcare led to decreasing reimbursement levels at a time when length of stay was increasing at Faxton St. Luke’s Healthcare (FSLH). Leadership undertook several internal initiatives, but determined they needed to do more to gain traction, remain competitive, and prepare for the changing healthcare environment. OUR APPROACH