Case Study
Faster Response Time Leads To Better Customer Service In Financial Services.
www.keymarkinc.com Faster Response Time Leads To Better Customer Service In Financial Services. The Client Security Finance is a consumer loan company. They handle personal and auto loans, income tax services, and a printing company. They have 1,000+ Offices in 21 States with its home office located in South Carolina. The Challenge Security Finance, a consumer loan company located in Spartanburg SC, deals with 3,000 plus invoices a week for more than 1,000 locations. Responding to them often took up to four weeks. With no imaging capability and a completely paper-based process, there was an inevitably slow turnaround time on invoices. A desire to streamline their process led Security Finance to seek a better solution. In their words, “KeyMark had the best integrated solution with