Faster, more accurate processing of social grant application appeals eases suffering for claimants
Faster, more accurate processing of social grant application appeals eases suffering for claimants
3 PagesSUCCESS STORY Department of Social Development Industry • Government Solutions • OpenText TM Documentum TM xCP • OpenText TM Documentum TM Records Management • OpenText TM Intelligent Capture Partner support • Faranini DocTec (PTY) LTD Faster, more accurate processing of social grant application appeals eases suffering for claimants Department of Social Development transforms processes with OpenText Documentum, dramatically reducing processing times and litigation costs “In the last four years, the department has saved approximately ZAR40million, possibly more, on litigation costs. This is largely due to our ability to now deal promptly with matters thanks to the OpenText Documentum solution. This directly benefits the citizens who get their cases dealt with promptly and a
