Case Study

Coca-Cola Amatil automates email order processing

Coca-Cola Amatil automates email order processing

Pages 3 Pages

SUCCESS STORY Coca-Cola Amatil Industry • Food and beverage Solutions • OpenText TM Email2EDI • OpenText TM B2B Managed Services Coca-Cola Amatil automates email order processing Multinational beverage distributor leverages OpenText technology to improve customer order accuracy and sales execution “We had to find a way to address the growing number of orders that come to us via email that had to be entered into the system manually. We had some trading partners that didn’t have the technology to be able to move to EDI, so OpenText Email2EDI provided a solution to automate the processing of these incoming email orders without the need for the customer to invest in the change.” Jeanelle Frazer EDI Coordinator Coca Cola Amatil Results Achieved 100-percent accuracy rate when proc

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