Creating and maintaining the documents that define and explain company pension schemes administered on behalf of hundreds of thousands of employees is a constant challenge for firms like Friends Life. “We have around 25,000 pension schemes on our books,” says David Millar, Manager, Corporate Benefits Marketing Communications at Friends Life. “While many of these are small and quite standard, several thousand have bespoke literature to detail the specifics of the scheme and all of them are required to be kept up to date.” Prior to the implementation of the Interlagos Advanced Publishing System (APS) at Friends Life, creating scheme documentation was a lengthy process that started by marking-up existing documents with the changes necessary to describe the new scheme. The mar

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