challenge Farruggio’s wanted to continue its company philosophy of do it right the ?rst time in every aspect of its business, including its billing department. They were looking for ways to streamline its manual process of copying, ?ling and retrieving all of their paperwork. Farruggio’s needed a solution that would increase cash ?ow by decreas- ing the billing and accounts receivable cycle time, increase accuracy, and improve customer servic

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