Case Study
Farm Equipment Manufacturer Cultivates 24.7.365 Availability to Serve their Customers
© 2017 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners. 06302017 Customer Story The Business Challenge VST Tillers Tractors Ltd (VTTL) is one of the fastest-growing companies in India, so it should come as no surprise that VTTL top business priorities are timely manufacturing, fast delivery and first-rate customer service. VTTL serves two sets of customers: dealers that sell farm equipment and government institutions affiliated with agriculture. Detailed information about each customer is logged in a dealer management system (DMS), making it one of VTTL most critical business assets. If the DMS fails and can’t be recovered quickly, business operations are hugely impacted. Manufacturing slows down, deliver