The Challenge To align with new corporate initiatives, Famous Dave’s needed to reduce their IT overhead while still ensuring their back-office IT systems were up and running. Their environment consisted of legacy hardware housed on-premises at one of their office locations. As is most-often the case with aging hardware, the costs associated with maintaining this environment were substantial and often unpredictable. In addition, too much time was spent monitoring and maintaining these systems. Their internal IT staff wasn’t able to focus on their applications and data – tools that are critical to the business. With most of their hardware reaching end-of-life and no desire to invest capital on a refresh, Famous Dave’s decided to outsource their IT to a third-party vendor. By shifting

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