CASE STUDY: Family Medical Supply The challenge: After spending years dealing with the frustrations of using outdated and unreliable service models and hardware, Family Medical Supply sought a delivery logistics solution that would be easier to use, provide better driver transparency and make it more cost-effective to take care of patients. The solution: The company turned to Apacheta, a division of Brightree, in July 2015 to deploy a more reliable and user- friendly logistics management solution, Transport Manager and Transport ACE, into its daily operations. “When drivers are relying on printed schedules or technology that does not update in real time, it can lead to companies becoming bombarded with overtime fees and delivery errors,” said Bob Shireman, Vice President

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