Faculty Success Helps West Virginia University Ace Higher Learning Commission Review The challenge The Higher Learning Commission (HLC) had recently increased scrutiny of faculty credentialing, so West Virginia University needed to produce vitae and faculty transcripts for accreditation. But these proof-of-credentials were not on file at the university, despite institutional and departmental policies that required departments to store this information. "We found out that we didn't have vitae on file and didn't have transcripts for nearly 80% of our faculty," Louis Slimak, Assistant Provost of Curriculum & Assessment, said. "And we had no clean way of gathering that or any other information. We had an entirely manual, pencil-and-paper process. Faculty had cartons of paper

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