Case Study
Facilitating Information- based Social Insurance Services
14 Facilitating Information- based Social Insurance Services Multi-Service Convergence Solution for ZUS Background ZUS has more than 40,000 employees, 43 affiliated agencies, 216 supervision departments, and 67 foreign branches, providing social insurance services for 24 million Polish citizens. ZUS has set a good example for e-Government system development in Europe and won the European Union's "eEurope" award. ZUS's Kompleksowy System Inf