BACKGROUND This Fortune 500 manufacturer has installed enough wind turbines in 46 countries, spanning four continents, to generate more than 30,000 megawatts (MW) of power. The annual equivalent of this production amounts to more than seven million tons of petroleum (TPE) per year and prevents the emission into the atmosphere of over 24 million tons of CO2 a year. With branches in 25 countries, this company is one of the world’s leaders in the promotion and development of renewable energy. The company’s wind turbines are installed at over 600 wind farms worldwide with a rapidly growing number of those occurring in the U.S. When the U.S. operation was formed in 2006, the quality management group used paper forms as the means to generate non-conformity reports (NCRs), and service

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