CUSTOMER SUCCESS STORY Background A global provider of security logistics solutions was looking for a better way to manage the supply chain for its electronic cash management product–including taking customer orders, scheduling customer installations, shipping products, and tracking inventory. The three objectives were to find a robust database management system that would: • Consolidate all data into one repository • Provide access for both internal and external users • Enable customized views of the data in real time From Excel spreadsheets to database management Before TrackVia, this global company primarily relied on Excel spreadsheets to manage one of its premier products. The problem was that every customer order required a separate spreadsheet– with more than 60 data fields

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