CASE STUDY Experiential Learning Through Simulation Labs Customer Profile Business Needs Started as a division of Jergens, Inc., ToolingU is a leading online-training provider focused on the unique needs of manufacturers located in Cleveland, Ohio. With hundreds of online training classes written for metal manufacturers, welders, assemblers, and maintenance professionals, it has developed an extensive catalogue of manufacturing-specific content and innovative learning tools to help manufacturers bolster their expertise and leverage their people to successfully compete in today's economy. Delivering an effective training in itself is a daunting task and it gets all the more complicated for products with high technicality. In order to make its technical training more sound and to aid re

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