Challenge After completing an extensive MPI Clean-Up project with the help of Just Associates, Exempla Healthcare was off to a great start on their quest to preserve patient data integrity and support positive patient identification. However, Exempla’s focus on patient safety and their knowledge of the impact of overlaid records has their registrars and schedulers erring on the side of caution. When in doubt, they create a duplicate record — the lesser of two evils. Solution IDMaster ® duplicate medical record software from Just Associates helped Exempla create a repeatable workflow and process to address and resolve duplicate records quickly. They also use it to identify employees that require extra training to avoid duplicate record creation. Services Provided • I

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