The choice Multi-Site Practice Keeps Focus on Faster Reimbursement In 2007, Excel Eye Center in Provo, Utah, was experiencing rapid growth—and revenue cycle slowdowns that came with it. The practice averaged 48 days in accounts receivable (AR), with AR greater than 90 days running at 20% and a net collections average of 88%. At the time, the practice had seven ophthalmologists and three optometrists operating in four locations across Utah County. Each location had its own in-house billing staff, and the entire organization handled approximately 200 claims per day. But Excel Eye Center’s clearinghouse didn’t offer the robust reporting and claims scrubbing expertise needed to handle a volume of that size. “We were already planning to implement a new practice management system, so

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